Shirley joined the Principal Malaysia in 2008 and has since taken on various roles in product development for Malaysia and Singapore. As the Head of Product Development, she is responsible in the formulation of product strategy, conceptualization of new products, implementation of end-to-end process of product development as well as product maintenance. She was later appointed as the Head of Retirement Services in 2020 and is responsible to oversee, grow and develop the private retirement business in Malaysia. She is also expected to bring innovative solutions to the private retirement industry in Malaysia, including product innovation, process innovation and digital innovation.

Shirley has over 20 years of experience in various industries including accounting, banking, education and asset management. Her experiences have been focused on financial industry from accounting, financial management, internal inspection, foreign exchange, unit trust and private retirement.

Shirley graduated with a Bachelor of Arts (Honours) in Accounting & Financial Management and Business Studies, University of Sheffield, United Kingdom. Shirley is duly registered with the Federation of Investment Manager Malaysia to market and distribute Private Retirement Schemes. She is also a Registered Financial Planner (RFP) and Shariah Registered Financial Planner (SRFP) with the Malaysia Financial Planning Council (MFPC).